I really appreciate it and hope the blog was able to somewhat help you :-). However, I’m not crazy about a lot of the fabrics they use. on dresses with a seam along the waist, they always seem to hit significantly lower than my natural waist, which looks bizarre. for the most part, it’s been GREAT. I have had zero issues with returning items as I followed their returns policy. Keep in mind that this review is based on the completely subjective perspective of a non-expert, and I welcome other perspectives, but having bought a range of pieces from the Reformation, here are some of my general impressions: Sizing/fit: One thing I like about Ref’s clothes is that I know how they fit—I find their sizing consistent, their product measurements reliable, and the clothing true-to-size. $9.10 $14.00. The store run stringent checks on each and every return item, so told me to wander around the store and come back when they called for me.I wandered around and came back holding a £500 jacket.The woman also said no to the ‘final sale’ refund and said there was nothing she could do, just like the customer service team but eventually when I refused to leave without the refund, she went to check with her manger. So basically it’s a faulty item. It’s a scam. otherwise you wouldn't know it until you try to create a return. However, never by full price for the items, always buy them on sale 'cause otherwise it is a ripoff. I put machine wash all of my pieces from them and hang dry regardless of ‘dry clean only’ and haven’t had any issues! I loved their dresses and was excited to buy more until I tried to process some return items and two were blocked as they were marked ‘final sale’. they seem don't the regular size like most of companies so wrong we all ended up with a lot of wrong size/ shape purcahse CANT being return or exchange. I don’t feel good giving them my money and truly hope they decide to make some changes. I think dry clean only is a farse. I also try on ~every piece~ of Reformation … This deserves a MUCH more complicated review. My daughter loves their clothing so I ordered her a dress on 19 Nov. Reader Rating 0 Votes 0. About Organics Basics. I've had a few quality control problems, but have always been able to return or exchange with no fuss. I’ve purchased items final sale on the Reformation website that I didn’t like, and was able to recoup my full cost by selling them on Depop. Heather, 34D "This bra has revolutionized my clothing situation. We don’t play favorites and make midi dresses, mini dresses, silky dresses, comfy dresses, lots of dresses. One issue I have with some of their stock is that they tend to include annoying cut outs or other random design elements that make the piece less wearable, but they have so many designs, I still find it pretty easy to find stuff to put on my wishlist. The Reformation also has a high resale value, and if you’re someone who likes to refresh your wardrobe fairly regularly, that is a definite plus. The other piece I bought is a wrap cardigan and fits true to size.Since I decided to keep both pieces, I cannot comment on the returns procedure or customer service.Summary: I would have given 4 stars, but for the price I expect flawless delivery, quality and fit & sizing, and this is not the case. However, I just shopped during their ongoing 70% sale, without realizing that all items included in it were for "final sale", as there was not and there is still not, proper notice. I just received a cancellation order email that they have not be able to process my order and that it is cancelled and if I wish I should make the order again. I emailed their reps who said because it is final sale there is nothing they can do about it. Fashion Forms Go Bare Backless Strapless Bra. I actually avoid their viscose fabrics because I find that they wrinkle if you look at them the wrong way and they hold onto odors. For reference, I am 5’ 8” with 34b-25-38 measurements and I wear a size 4/S in most Ref items. Find out all of the details on the brand's new size offerings here. I machine-washed it, hoping it would shrink like some other reviewers reported, but it didn't (I don't hold it against The Reformation, obviously). I’ll be spending my money at aritzia and naadam instead where the people aren’t rude. Buy Now Review It. They’re sustainably made … I have learned over the years that the fit of Reformation dresses is on a case by case basis. The customer service team are next level useless. $35.95 SHOP NOW. thank you so much for this thorough review, super appreciate it. I had accidentally ordered 2 items instead of one and I called the number right away only to find out I can either text or email so I texted and emailed with no response for 15 minutes (not even an automated response like “we received your message - we are looking into it”... something so that you know the text went through. Also did no issue any refund whatsoever so literally feel robbed. I certainly didn’t. However, I recently bought their Liza high straight jean in Palermo and I loooove them. Basically all that is wrong (in Gregory's view) with the modern world (continually fragmenting of knowledge, lack of consensus about the good life or what truth is) can be traced to the Reformation. A remark, which in my opinion, except for being rude, also expressed that Reformation does not value its customers. That’s a lot of money someone (a brand new customer!) Daisy, a postdoctoral research fellow at Boston Children's Hospital and Harvard Medical School, in Reformation's Nikki Bra. I have the same issues with their clothes. Overall, I was shocked they put such a high price on such embarrassingly low quality. Return policy is ridiculous. Negatives. I love this bra because my body doesn't have to conform to it, it conforms to my body." I'm talking all things Reformation in this video - what I love (and don't love) about the company, what I love (and don't love) about the clothes, and whether I think the price is worth it. Both pieces should only be dry-cleaned, according to their labels, but I ignored it and machine-washed both (30C, 800rpm). Reformation Brand Review Part I: Thelma Dress Tuesday, May 22, ... the slim fit and adjustable straps allowed me to get away without wearing a bra at all. it’s worth noting that ref pieces in common sizes frequently resell for retail price or higher on poshmark, which makes me feel better about buying. I do like reformation in that their style is one-of-a-kind and uniquely feminine. lately, i’ve been trying to get into sustainable fashion. Reformation could have had a loyal customer for life if it weren’t for their Shocking service. quarters. For me, it's all about the bust. If it’s final sale - clearly state that it’s non refundable. Ordered a bodysuit. I've purchased three dresses from Reformation and now I see why they don't post their reviews on the website. Sadly, it is unprofessional and shows they don’t appreciate their customers. I have made multiple purchases from Reformation over the past year. Definitely! Let’s tackle the latter first: Reformation unofficial motto is “killer clothes that don’t kill the environment.” That means a lot of the label’s clothes are created from reclaimed fabrics or repurposed vintage garments. If you must buy Ref clothes (and they can be adorable) buy from Nordstrom who respects and values their customer!!!! They're probably one of the first and the biggest brands to be anti-fast-fashion and all about sustainability. i’ve found the fits of their dresses to be a little weird. Buyer beware! Do the jeans fit well through the waist for you? your new rayon sweater isn’t made from trees harvested from an ancient forest). The order confirmation I got included the standard Reformation return policy, which allows for returns and exchanges. It was supposed to arrive via free shipping in 5 to 10 business days. Needing some basic tee-shirts I decided to try Reformation again. A dress I bought from them that normally retails for over 100dollars had no lining, completely see through. Never yet had issues. Their deadstock fabrics can be iffy, too—I have a t-shirt dress from the Reformation that is badly pilling, although in their defense, I’ve worn it to death. i was particularly disappointed by their sweaters, i got a cashmere pullover during black friday and it was incredibly thin and not warm. I don't think I would have ever figured out how to put my Realisation Naomi skirt on without them! True to the brand’s sustainability ethos, the piece is made in Los Angeles using water- … So, is the Reformation worth it? A dress I bought from them gives the illusion of having an hourglass figure. They somehow make my body look better and slimmer! I was annoyed at myself for considering giving them a penny and I know that strategy sounds crazy but by this point I had read the reviews, received horrible customer service and was certain I was not going to see my refund. Feel free to let me know if you have any Réalisation Par sizing questions -- it can be so tricky (and daunting tbh) to find the right size! It especially hurts since COVID is making this our first Christmas apart. They have a terrible return policy. Reformation has been the cool kid on the eco-friendly clothing brand block for awhile now. reformation sent me these two dresses in exchange for a review. However, as mentioned before, when a company produces mostly dry clean only clothes, you have to wonder a little about their commitment to the environment. It is a cute dress though, I must say. The lowdown. Ref is one of my favorite brands in terms of aesthetics and how flattering the styles can be- I also really appreciate their efforts to reduce waste and be environmentally conscious as well. i have the perpetual issue of straps being too long, but i get that with every brand. I asked if they can call me and they ignored my request and said “We cancelled your order. Really sucks during sale season when it’s mostly final sale ugh. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. It's the first bra I've found that is lightweight and supportive at the same time. Their linen, Tencel, cotton, and denim are a better bet, especially because you can find many items made out of those fabrics in their lower-cost Ref Jeans line. When I expressed my disappointment and intention never to shop from Reformation again, the response I received was that I was "more than welcome to shop where ever makes me happiest." just spent and is promising to spend again but still they refused to refund £340 for two dresses, which I had no use for. Reformation has collected 1 reviews with an average score of 5.00. Of those thirty, I returned or sold ten of them, so I’d say my experience with the brand has not been uniformly positive, but positive enough for me to keep going back to the well. Earlier this year, they did answer their phones and they would call you back and it was great! I also saved £20 on their crazy expensive FedEx return! I tried and again and again and then I decided to email them. I've mostly phased out of wanting their clothes, but I'll certainly refer back to this review if I do see something of theirs that I want. Reformation is best known for two things: its dresses and its eco-conscious under-pinnings. As for the final sale items, I do believe they have a no returns policy for other clothing stores as well, so I don't really understand people's complaints about that. Reformation's officially in the plus-size business. Aerie has been the silver lining in the storm cloud that is mall retailers, and I am sure my unflinching support has contributed to their monstrous double-digit same-store growth for the last eight (!!) Reformation is one of my favorite brands, but I only buy their linen and cotton. Hey RepLadies! The company refunded me on one occasion when fedex delivered my package to the wrong address. Reformation Joss Pants Review I've Bought These Comfy Pants 2 Years in a Row — They're That Good As POPSUGAR editors, we independently select … Unlike my Reformation t shirt review, I will not be talking about how diverse this “set” was because they’re undergarments rather than actual clothing. The sizing has been all over the place for me, New comments cannot be posted and votes cannot be cast, More posts from the femalefashionadvice community, Continue browsing in r/femalefashionadvice, Looks like you're using new Reddit on an old browser. I've always had a pretty easy time returning things to them, but I know Nordstrom has an even better return policy, so it probably is a good idea to go through them. when i did the review online then realised a lot of people have the same bad experience as me. I figured I owed it to write a review because reading … I emailed, tweeted, instagrammed to get support to return the dresses. I'm buying them all!" In general, I've noticed that the linen for their dresses seems to be better than the linen for the tops. A little tight at first, but they have a slight bit of stretch to them. I've washed them many times and they still look new. I do like reformation in that their style is one-of-a-kind and uniquely feminine. 89 votes, 25 comments. Products' Positive Reviews 20. Another had crooked stitching. I will never buy clothes from Ref directly again as I am now stuck with a useless 149$ blouse (a lot of $ for me!). Items are very stylish. Offers a wide selection of women’s fashion items. I've bought a few dresses from them and I love how they fit me. The waists are pretty fitted, and I tend to like things to fit right at my natural waist, so you would probably want to go for a size 6 or 8, depending on your exact waist measurement. I only realized that the items I purchased were not returnable, when I got the shipping confirmation email, in which, the final sale remark was finally very obvious. They do label which items are bra-friendly, but those pieces seem to be in the minority. pants seem to fit standard, but i only tried on one pair in a showroom. However, never by full price for the items, always buy them on sale 'cause otherwise it is a ripoff. The fit is very hard to predict since they don't seem close to other retailers in sizing. I take a size 6 or 28 in pants and jeans. their tops seem to run pretty big, i usually size down. Eventually after several email exchanges, I had enough and drove to their store in London with all of my eligible returns, specifically to get my refund for the two ‘final sale’ dresses that were redundant to me. I love what they stand for and their marketing. I wouldn’t buy any of their 100% cotton jeans, and I stay away from their skinny jeans, too because they’re a little tight on me, especially in the thighs (I bought a pair of ripped skinnies a while back and my thigh flesh spilled out of the rips in a fairly traumatizing way). Thereof, does Reformation fit small? Good point on the thin fabrics. Jul 15, 2017 - Tired of wearing a sticky bra? I hope that they will return the money soon. Don’t fool your customers. Why not, two years have passed since I last tried to become a Ref babe. Thanks for the review! According to The Reformation's sizing table, size M should fit me perfectly, however, the pullover advertised as "slightly oversized" is almost too oversized on me. © 2021 Trustpilot A/S. Within minutes of opening the package I could tell the blouse was too small and I was going to return it. If I could give zero stars I would. Very rude customer service reps. Sara and Emily totally ignored my concerns and offered zero apology. Customer Support 25. I purchased a 149$ blouse from them online. Another reason to avoid. ", 130lbs, 34A bust, and a size 2 fit perfectly. We’re calling it now: Reformation’s Lacey Dress is THE dress of the summer. I think their Tencel stuff is worth it, especially if you can get it on sale. I find their mini dresses to be ungodly short—I’ve been complimented on my “shirt” when wearing Reformation mini dresses more than once—so taller shoppers may want to stick to midis and maxis. I asked for them to call me and they did not call me but instead wrote to let them know if there is anything else they can do for me? The dress length was perfect, no hemming or alternations required. Not sustainable. i agree with op that they’re way too short, i kinda hope they start making tall sizes on their popular styles. Reformation’s sustainable dresses come in super flattering silhouettes that work for whatever party, wedding, brunch, date thing you have to go to. Not only are they incapable of reading my emails accurately, they're unable to provide information or answer simple questions on behalf of the company. If all clothing stores were like that, I would understand to some extent but I even called Zara yesterday and they answered but expensive reformation can’t? They do label which items are bra-friendly, but those pieces seem to be in the minority. I find their RefScale to be an interesting way to keep track of how sustainable a garment is, and I love that Reformation works to reduce their carbon footprint by purchasing carbon offsets. A dramatic side slit and back cutouts provide flirty finishing touches for a … All of their clothes are dry clean only, if you hand wash they shrink. But a bourgeois pig-dog has to look her best, and from the research I’ve done, the Reformation does seem to have some pretty decent business practices. Thank you for this review. I had no option to cancel my order at that point and I contacted Reformation, as I had ordered items I was unsure about their fit & size, having in mind the option to return, as usual. Your reviews are great. That’s when I said “and by the way I am waiting to buy this £500 jacket”.The way I saw it - I had two weeks to return it and even if I didn’t, I would rather spend an additional £200 with them for something I now wear nearly everyday, than walking out the shop with £300 worth of dresses I have no use for. They kind of remind me of Levi’s Wedgies, for which I am a brand loyalist. 48 reviews of Reformation - Temp. i’m being conscious of the brands i support; i know the clothes i wear are not (completely) destroying the planet. This is slightly more expensive than what I paid for with Boody, but it was still worth it. Clothes are cute but there should be reasonable shipping times and customer service since they charge so much. construction is usually solid, but fabrics can be thin. I find the quality of construction to be similar to other brands in their price range (I’m thinking Realisation and Ganni, in particular). Sustainable fashion is important, but it's often a big investment. ... Convertible Seamless Wire Free Bra. I forgot about that, but I did return a shirt from them for that reason. Reformation Review While I’ve been taking a break from posting on the blog, I’ve been researching ethical companies that don’t use slave labor and who use sustainable material for their fabric (e.g. Over the past five years, I’ve purchased about thirty pieces from the Reformation. With the caveat that I am hardly an expert on clothing construction, I’ve been happy with the construction of the pieces I’ve bought from the Reformation—many items are lined, zippers lay flat, and the seams are solidly stitched together. There are 1 customers that Reformation, rating them as excellent. Steep prices aren’t justified. Can get same quality elsewhere for less. With the dress, I wore 4" heels and I added a bridal sash. I have one pair of jeans from their Ref Jeans line, and I love them, but I’ve only worn them a couple times, so I can’t speak to how well they last over time. one of the top brands that came on my radar was reformation. Plus I find them to be overpriced - maybe could justify it if they had better customer service. The pros of working at Reformation include strong career opportunities and career paths, knowledgable team members, fulfilling projects to work on, and a killer discount. Completely agree about the fabrics. My shipment literally leaves a warehouse 1 hour away from my house to then instead go to Los Angeles almost 5 hours away just to come back up to the bay area and go past their warehouse again about 1 hour away to make it to my house ( two week to receive a order within the same state) this has been a problem for over a year now plus over priced clothing. If there is anything else we can do for you, let us know”. I’m appalled especially considering the brand is pricey. The English Reformation was not a replication of the European Reformation but a unique, slow and fragile reformation which would not be completed until the end of the Tudors reign in 1603. of course if you know them well and will click the "?" I can't explain it, except for some kind of dark, anti-Sisterhood of the Traveling Pants kind of magic going on. Shipping Options 32. Reformation could fix this issue by making it clearer but they chose not to. Reformation’s Heather bodysuit features a Ren-faire sweetheart neckline, long sleeves and a thong cut. The Reformation seems to be made with women with smaller busts in mind, so larger busted women may want to proceed with caution. The quality in my opinion is pretty decent with my pieces very fashion forward and chic. Shipping is a disaster for them! I do like their linen, denim, and Tencel items quite a bit, and these are the pieces I gravitate towards. i also went to a showroom recently and tried on a ton of stuff so i have some more sizing comments. I have a smaller frame and wear a 32C bra, so I always base my size decisions of the model's measurements and the cut of the dress and details. It's quite form fitting and a size small works well for me — not too small and not too big. I have to say though that my experience with their sizing has been pretty different from yours; I find their sizing wildly inconsistent and I find myself spanning a greater range of sizes than I do for most other brands. I am lazy, so I usually put hand washables in a delicates bag and throw them in my washing machine on the hand wash cycle, and then lay them to dry on my drying rack. Photo: Courtesy of Reformation. It came in the mail and buttons immediately pop open when I try to put them together. Aerie. It's what you'd expect from a $17 Amazon dress, but at 10x the price. In total I paid $50.40 for one bra and two panties. It confirms my thoughts--the clothes are super-cute and cool, but the care instructions are irritating and probably unnecessary while some of their fabrics are wonky and not always conducive to being out and about. I would have needed to size down one or two sizes for a slightly oversized fit. The "final sale," meaning no returns and no exchanges, policy can only be found under the Returns Policy section and the only notice in this case, is the remark "final sale" with small black letters, placed under the item's name, if you view it in a separate page. It’s been a few years since I wrote this review of Aerie bras, so I thought the time is ripe for an update. amazon.com. I’ve even fit 0s too. Reformation makes sustainable tops for women, too – shirts, soft graphic tees, cute crop tops, sexy bodysuits, and frilly blouses. 13 Best Bras to Support Big Boobs. Quality: Quality is more of a mixed bag. Poor quality of items. This is the perfect bra for those deep-V Reformation dresses that are so hot right now." Quality: Quality is more of a mixed bag. Horrible customer service faulty item wouldn’t take back, Bad Customer Service & Sketchy Final Sale Terms, They didn't make the "final sale" policy clear. Great review! Organics Basics don’t beat around the bush…“The fashion industry is a dirty bastard.” What an opening… This hilariously inspiring Danish company started making men’s undies but have since expanded to a range of organic clothing from women’s ethical underwear, sleepwear, eco friendly socks, sustainable leggings and much more. On 11 Dec she said she still had not received it but because Fed Ex said it had been delivered, the company will neither reimburse nor replace the item so I am out $238.17. The dress would have been fine with lower heels too if … Of course I was charged for it right away. i almost always wear a 4 but i size down to a 2 in their dresses. Absolutely Tragic Customer Service and still waiting for £100s of pounds worth of returns after 3 months. Press question mark to learn the rest of the keyboard shortcuts. Their return policy states that clothes for return must be within 21 days- check, I returned it in the mail the next day, Tags must be attached -check and full price -check. Cons We're still growing and learning - we've got work to do to continue to be the strong brand we've become and there will always be room to improve and to do even better. All rights reserved. It’s cute stuff. Very flattering clothes! You can wear them alone or with a tee if you want to show less skin. Reformation: A Salvation Society Novel Part of: Salvation Society (10 Books) | by Chelle Sloan and Salvation Society | Sep 6, 2020 4.7 out of 5 stars 155 horrible experience and will never purchase from them again. I was told over and over again - “no as they were final sale”.I could not believe this. Real Sunnie Full Coverage Lightly Lined Bra. 11 Best Hands-Free Pumping Bras. That being said, I do have a couple of their viscose pieces, just because I love the design/print so much, but again, I generally avoid those fabrics. Their poor customer service and lack of communication with customers makes their clothing items not all that cute. I think they're overpriced for what they are. The fact these two items were the exact same dress shows I had no idea what final sale meant - no one would buy two sizes of the same dress if non-refundable! The Reformation seems to be made with women with smaller busts in mind, so larger busted women may want to proceed with caution. Style: I get a cubic assload of compliments when I wear stuff from the Reformation. Guess what... the non stop jargon I got in store and on email of ‘we can’t override this policy’ .. was overridden. How is dry cleaning sustainable? BUY. Love the designs but I think the quality is not as good as what I'd expect given the price. Again, it's why smock is my best friend, I … So far, most of my Reformation pieces have held up well, with the exception of the aforementioned t-shirt dress, so my slothfulness has been rewarded.